If you are interested in any of these positions please fax a cover letter and resume to (585) 248-3128.  Please include on the cover letter your salary requirements, date of availability, three references, any applicable certifications, and brief description on why you feel you are qualified for this position.

General Description:

• Provide processional face to face appearance for Point-N-Click

• Maintain and share knowledge of products and services with customers

• Report sales opportunities to sales staff for follow-up

• Establish communication with customers through phone calls and email

• Quickly troubleshoot and work to resolution of customer problems

• Complete work order forms and timesheets daily, while updating Outlook Calendar

• Provide bench support for customer systems

• Help to maintain Point-N-Click computer network and servers

• Provide Phone support to customers

• Assist other support engineers with solutions

• Maintain working knowledge of workstations

• Build new computers / servers

• Seek out new hardware and software solutions for customer problems

• Maintain customer binders in Microsoft Sharepoint

Work experience requirements:

• Know how to setup and maintain Microsoft all desktop operating systems

• Know how to configure Linksys equipment

• Good communication and office skills

• Independent work ethic

• Know how to build computer computer

• Computer proficiency (MS Office, MS Visio, and Internet Explorer)

Education Requirements

• High School degree or greater in the information technology industry

• Maintain A+ Certification or Network+ Certification

• Preparing for MCP certifications

General Description:

• Increases new business by identifying prospects, cold calling on small to medium businesses and developing relationships with affiliate companies in the Rochester and surrounding areas.

• Join and attend business related networking organizations.

• Managing local accounts primarily on a face-to-face basis.

• Increase sales to existing accounts.

• Support inbound sales calls by helping staff to close business through a face-to-face sales call.

• Submit activity reports, timesheets, and client feedback on a weekly basis.

• Populate all sales activities in Microsoft CRM and Outlook.

Work experience requirements:

• Strong communication and presentation skills

• Minimum three years sales experience in related field

• Independent work ethic

• Proven ability to exceed targeted revenue goals

• Eagerness to learn new technology in an evolving industry

• Computer proficiency (MS Office Suite, Internet, Microsoft CRM 3.0)

Education Requirements

• Minimum Bachelors degree or equivalent experience

• Two years of experience with web design and development

• Computer proficiency (MS Office, MS FrontPage, Adobe Photoshop, Dreamweaver MX, HTML, CSS, PHP, ASP, Adobe Premiere, Macromedia Director, and 3D Studio Max, Flash, and Internet Explorer)

• Can produce highly impressive creative web design in a timely manner

• Ability to perform search engine optimization

• Create web content, web graphics, multimedia and creative writing content for client websites

General Description:

• Provide processional face to face appearance with customers

• Maintain and share knowledge of products and services with customers

• Prepare quotes and correspondence for customers

• Maintain communication with customers through phone calls and email

• Design and create professional looking web sites

• Create and maintain databases in Access, MySQL and MSSQL

• Create and maintain Point-N-Click website and shopping cart

• Perform search engine optimization on client websites

• Quickly troubleshoot and work to resolution with problems for hosting and email accounts

• Complete work order forms and timesheets daily, while updating Outlook Calendar

• Maintain professional certifications and attend vendor conferences

• Maintain Point-N-Click computer web servers and hosted accounts

• Provide Phone support to customers

• Assist other support engineers with solutions

• Strong communication and office skills

• Independent work ethic

Work experience requirements:

• Four years of experience with web design and development

• Computer proficiency (MS Office, MySQL, MSSQL, Access, HTML, CSS, PHP, ASP, H-Sphere, and Internet Explorer)

• Can produce highly impressive creative web design in a timely manner

• Ability to set up client hosting, email and statistics for client web sites

• Perform manual and/or electronic search engine registrations for client web sites

• Ability to perform search engine optimization

• Maintain Windows 2003 Web Server and web accounts

• Create web content, and creative writing content for client websites

Education Requirements

• Associates degree or greater in Web Development or Information Technology